Customer Service Assistant (Kickstart Role*)

  • Attention to detail
  • Highly organised
  • Willingness to learn
  • Strong communication skills (written and spoken)
  • High standard of English grammar
  • Ability to work well in a small team
  • Ability to work independently/remotely
  • Experience using Microsoft programmes e.g. Word and Excel (and/or google docs)
  • Experience using e-mail
  • Experience of using a CRM system or maintaining customer records
  • Knowledge of other countries/cultures
  • Experience using Zoom, Skype or MS Teams
  • Assisting with the on-boarding process for new customers
  • Maintaining and monitoring CRM system
  • Engaging with customers in the UK and overseas

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